Pick a price
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Sep 24, 2008
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When we first signed up for our current cable TV package, it was about $40 per year. Each year, the price has gone up $10, so we're now paying $60 for the exact same crappy, overpriced, yet practically indispensable service. I've read on a few websites that cable companies (and service companies in general) will gladly allow you to pay less if you threaten to switch to a different provider. This is what Wendy tried on Monday. But after a moderately long back-and-forth discussion, the customer service person wouldn't budge. So Wendy said, "Here's the thing: I don't feel like paying $60 when we used to pay $40." The CS rep agreed and lowered our monthly rate to $40 (for a year, after which we'll do the exact same thing). So basically, what we have here is a pick-a-price service. You name your price, they provide the service. Don't like your price? Ask for a lower one. What a concept. #business
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