Last year, I registered a few domain names through 1and1.  The process was pretty easy and I was relatively pleased.  Since my registrations with 1and1 are about to cancel, they sent me an email that said, "Hey man, we took it upon ourselves to automatically renew your domain name because we know that's what you wanted.  You're welcome."  (paraphrased).  The thing is, I don't want to renew.  So I tried to navigate through 1and1's complicated system to try to figure out how to cancel the automatic renewal.  It would be too easy for them to make a big button that says, "Click here to cancel the automatic renewal", so I eventually ended up finding a link in some obscure FAQ:  http://cancel.1and1.com/.  Canceling was the easiest part of this whole process.  I just had to log in, select which domains to cancel and when to cancel them, and that was it. 

Since registering with 1and1, I found out that Yahoo registers domain names as well, and they do it cheaper and easier.  One point for Yahoo. #technology