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Airline non-fixes
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May 24, 2010
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Most airlines these days charge for checking a bag. It would make sense to think of this as a way to increase revenue, but I have the sneaking suspicion the fees were put in place for a different reason: So fewer people would check fewer bags, leading to fewer lost luggage claims and fewer customer complaints, with the net effect of higher customer satisfaction. Sure the airlines make more money, but they could've done the same thing by simply charging more money per ticket. With this thought pattern in mind, I wonder what's next?
| Problem/Complaint | Solution |
| Lost bags | Charge for checked bags |
| No overhead storage | Charge for carry-on bags |
| Crappy food | Charge for food |
| Crowded bathrooms | Charge for bodily functions |
| No elbowroom | Charge for elbow rests |
| No legroom | Charge for seats (otherwise standing room only) |
| Crying babies | Charge for ear plugs |
One thing is for certain: If it's possible to make airline travel even less enjoyable, the airlines will surely find a way. #travel
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