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Support staff Wed, Dec 19, 2018
Workers can be broadly divided into two groups:  (1) the do-ers and makers who directly create or produce the thing that makes money, and (2) the support staff who makes sure everything runs smoothly.  One isn't better than the other; without one, there wouldn't be an other.  An engineer might design the thing, but it requires a machinist to make the thing, and an electrician and plumber to make sure the thing can get made, and a custodian to make sure the facility is kept clean. 

I'm in the former group, and I'm a little egotistical about it.  I don't rub it in people's faces, but I win a lot of arguments in my head.  One group of support staff that always bothers me is the computer and networking people.  Their job is to make my computer run smoothly and make sure I can access the information I need.  But when there's this strict, authoritarian stranglehold on the use of USB devices, unapproved software, and internet use (one time they blocked Wikipedia and I legitimately needed it), it feels like the groups are switched.  This sounds pompous, but I'm literally the person in this conversation who does the work that earns our organization money.  Computer people are not. #business


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