Another day, another company apologizing for offending someone.  Just once I'd like to hear about a company not apologizing, as in, "Hey we noticed you're offended; oh well, that's your problem." 

The thing with being offended is that it's a feeling, and while it may be caused by someone or something, its responsibility rests entirely on the feeler.  You can say, "But you made me feel this way."  I don't know how else to phrase this, but that's your problem.  That's on you.  You're allowed to get offended, and you can cry all you want, but in the end you need to get over it.  You know, like a child gets over things. 

Being offended by something doesn't give you special rights or magically require your voice to be heard.  It mainly just makes you annoying. #psychology