I'd like to go on the record and state that I believe Kohl's has a terrible checkout line system.  Before you get in a line to actually pay for your items, you have to wait in a queuing line, where a "helpful" associate usually directs you to the appropriate checkout line.  Do they think I'm incapable of choosing a line myself?  Am I so stupid that I need someone to tell me which line to go to?  I have a feeling Kohl's paid some consultants a lot of money to run an expensive computer simulation, the results of which said that the queuing line system was the most efficient.  While it may be the most efficient, there are at least 2 major problems with it: 
  1. The idiot factor.  Idiots are among us, and they don't know why there's a big line before a bunch of smaller lines.  So every few minutes, someone will walk toward the smaller lines, notice the bigger line, and ask incredulously, "Is this the checkout line?"
  2. Inferiority-ism.  I pride myself on my ability to choose the shortest, fastest line.  We as humans have a natural desire to excel in this area.  Taking this ability aware from me is like declawing a cat or caging a wild animal.  My natural instincts are taken away and my soul is crushed.
So, Kohl's, get rid of your stupid checkout line system.  Even if it's more efficient, it feels slower and it hurts my feelings. #business