I would say this could be a word of the day, but this is too important. This is the word of the century. Ombudsman - "A man who investigates complaints and mediates fair settlements, especially between aggrieved parties such as consumers or students and an institution or organization." I found it while looking around a Canadian website. At the bottom of the page, it had the typical "Contact Us", "Terms of Use", and "Privacy" links, but it also had a link to "Ombudsman". Apparently this is an everyday word in Canada. What a strange country. #language |