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Ombudsman (1) Thu, Dec 29, 2005
I would say this could be a word of the day, but this is too important.  This is the word of the century.  Ombudsman - "A man who investigates complaints and mediates fair settlements, especially between aggrieved parties such as consumers or students and an institution or organization."  I found it while looking around a Canadian website.  At the bottom of the page, it had the typical "Contact Us", "Terms of Use", and "Privacy" links, but it also had a link to "Ombudsman".  Apparently this is an everyday word in Canada.  What a strange country. #language

Wendy Fri, Dec 30, 2005
Ombudsman is an everyday at Mars, Inc., too! Apparently, this chic Victoria Mars goes around to manufacturing sites at various points in the year. Then she sits in a conference room and waits for people to come and talk to her about their problems. It is probably the weirdest thing I have ever heard of - what happened to anonymous phone calls to some hotline?

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